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kath@parna.co.uk
+44(0)1865 522272
+44(0)7906420685
+44(0)1865 522272
+44(0)7906420685
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Terms and Conditions
Parna goods, services and related products are made available subject to the terms and conditions as stated below. By using our website or other services you are deemed to have agreed to our terms and conditions.
Order acceptance
An automatically generated email confirms that your email has been received. This is not confirmation that your order has been accepted and in the rare instance that an item is no longer in stock we will notify you as soon as possible. We do not accept any liability for any loss resulting from items not being available.
Prices
Prices are in GBP
The final price for overseas customers from the UK site will be calculated in accordance with the applicable exchange rate on the day your credit card company processes the transaction
Prices
Prices are in GBP
The final price for overseas customers from the UK site will be calculated in accordance with the applicable exchange rate on the day your credit card company processes the transaction
Payment
All online payment is via secure servers. We do not have access to your credit or debit card details.
Payment may be made by cheque, bank transfer, paypal or by cardsave, our secure debit/credit card payment provider.
In most cases Items will not be despatched until payment is received.
Tax and duties
Goods for delivery outside the UK, may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Returns
We want you to be delighted with your purchases from parna.
We want you to be delighted with your purchases from parna.
We will give a full refund on items returned within 14 working days of receipt . The exception to this is bespoke pieces and fabrics cut to order , where refund will only be given if there is a fault with the piece.
All items must be returned in original condition and insured to full value with package and postage paid. Please email us on textiles@parna.co.uk with your intent to return within 7 days of receipt of your item.
Refunds will usually be given in the manner that the product was paid for.
All items must be returned in original condition and insured to full value with package and postage paid. Please email us on textiles@parna.co.uk with your intent to return within 7 days of receipt of your item.
Refunds will usually be given in the manner that the product was paid for.
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We do not refund postage costs unless there was a fault with the item.
Returns to;
parna/ E-PickPack Ltd
Unit 12 March Place
Gatehouse Industrial Area
Aylesbury HP19 8UG
Comments/suggestions/complaints
We value your feedback. Please let us know if you aae or are not happy with our products or service
Please email textiles@parna.co.uk
We will respond to your email within 24 hours
If you prefer you can write to us at
parna/ E-PickPack Ltd
Unit 12 March Place
Gatehouse Industrial Area
Aylesbury HP19 8UG
Data protection/ privacy
We never pass your date to a third party. We will not send you any material without your permission or request
Our payments are encrypted by a secure payment gateway and we have no access to your credit or debit card details. we do keep records of orders
Cookies
To make full use of online shopping on www.parna.co.uk, your computer, tablet or mobile device will need to accept cookies. A cookie is a small file placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Our cookies do not store your name, address or payment infomation.
This site uses cookies to keep track of the contents of your shopping cart and to remember your details during the checkout process.However, if you'd prefer to restrict, block or delete cookies from parna.co.uk, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.
Despatch
Please email textiles@parna.co.uk if you have any queries regarding the despatch time of particular items.
Items will be sent within the UK by registered mail, parcelforce or courier. If you would like your order sent by an alternative or particular method please email us.
Please email for details of postage on international orders. For international bulk orders courier services may provide a quicker and more cost effective service particularly for parcels over 2000g in weight.
Force Majeurs
We cannot accept reponsibility for late deliveries for reasons beyond our control i.e strikes, weather conditions,” acts of god”
Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of United kingdom law
Registered address
parna ltd
51 Merrivale Square
Oxford
UK
OX2 6QX
Returns ad correspondance;Parna/E-PickPack Ltd, Unit 12 March Place, Gatehouse Industrial Area
Aylesbury HP19 8UG
Registerd company office address 265 Cowley Road , Oxford OX4 1XQ.
