Parna terms and conditions

Parna goods, services and related products are made available subject to the terms and conditions as  stated below. By using our website or other services you are deemed to have agreed to our terms and conditions.

Order acceptance

An automatically generated email confirms that your email has been received. This is not confirmation that your order has been accepted and in the rare instance that an item is no longer in stock we will notify you as soon as possible. We do not accept any liability for any loss resulting from  items not being available.

Prices
Prices are in GBP

The final price for overseas customers from the UK site will be calculated in accordance with the applicable exchange rate on the day your credit card company processes the transaction

Payment

All online payment is via secure servers. We do not have access to your credit or debit card details.

Payment may be made by cheque, bank transfer, paypal or by cardsave, our secure debit/credit card payment provider.

In most cases Items  will  not be despatched until payment is received.

Returns
We want you to be delighted with your  purchases from parna.

We will give a full refund on items returned within 14 working days of receipt . The exception to this is bespoke pieces  and fabrics cut to order , where refund will only be given if there is a fault with the piece.

All items must be returned in original condition and insured to full value with package and postage paid. Please email us on textiles@parna.co.uk with your intent to return within 7 days of receipt of your item.

Refunds will usually be given in the manner that the product was paid for. 

.

We do not refund postage costs unless there was a fault with the item.

Returns to;

nmt/parna

Amphenol
Thanet way
Whitstable
Kent
CT5 3SB

 

Data protection/privacy/ cookies

To make full use of online shopping on www.parna.co.uk, your compter, tablet or mobile device will need to accept cookies
Our cookies  do not store sensitive information such as your name, address or payment infomation  We do not use or store any of your personal data for purposes other than to send you your purchased item or newsletter if you are a subscriber. We will never pass any  of your information to a third party

Despatch
This site uses cookies to keep track of the contents of your shopping cart and to remember your details during the checkout process.However, if you'd prefer to restrict, block or delete cookies from parna.co.uk, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

 
Please email textiles@parna.co.uk if you have any queries regarding the despatch time of particular items.

Items will be sent within the UK by registered mail, parcelforce or courier. If you would like your order sent by an alternative or particular method please email us.

Please email for details of postage on international orders. For international bulk orders courier services may provide a quicker and more cost effective service particularly for parcels over 2000g in weight.

Force Majeurs

We cannot accept reponsibility for late deliveries for  reasons beyond our control i.e strikes, weather conditions,” acts of god”

Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of United kingdom law